The family-run Ueno Touganeya Hotel puts you within a two-minute walk of JR Ueno Station and has earned a reputation for attentive staff and clean rooms across multiple booking platforms. This 2025 review gathers the latest guest feedback, pricing, and policy details to help you decide if it fits your Tokyo itinerary.
Last checked: 2026-06-28
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Nearest train station: JR Ueno Station (2 min walk) · Star rating: 3 stars · Room types: Single, Double, Bunk bed, Twin (2-3 ppl), Family (3-5 ppl) · Key amenities: Japanese restaurant, massage services, business centre, 24-hour front desk, express check-out, microwave (lobby)
How we researched this
Last checked: 2026-06-28.
Sources reviewed: official hotel website, Jalan.net, KAYAK, TripAdvisor, Trip.com, Momondo, Trivago, Truly Tokyo.
No on-site visit, no staff interview, no independent price verification.
Ueno Touganeya Hotel – Key Facts at a Glance
- 2-minute walk from JR Ueno Station (Jalan.net)
- 3-star hotel (KAYAK)
- From €40 per night (KAYAK)
- Free Wi‑Fi and LAN cable in all rooms (Official site)
| Attribute | Details |
|---|---|
| Nearest train station | JR Ueno Station (2 min walk) – Truly Tokyo |
| Star rating | 3 stars – KAYAK |
| Room types | Single, Double, Bunk bed, Twin (2‑3 ppl), Family (3‑5 ppl) – Official site |
| Key amenities | Japanese restaurant, massage services, business centre, 24‑hour front desk, express check‑out, microwave (lobby) – KAYAK |
Ueno touganeya hotel reviews
Guest Ratings Summary
Across TripAdvisor, Ueno Touganeya Hotel carries more than 520 traveler reviews and is ranked among the top properties in Taito. The property is consistently described as “Great” with an aggregate score that places it well within the budget-friendly bracket. On Trip.com, guests likewise highlight the seamless combination of good service and a location that puts both JR Ueno and Keisei Ueno stations within an easy walk.
Common Praises
Guest compliments on multiple platforms converge on three recurring themes. First, the staff are described as exceptionally friendly, helpful, and comfortable with English – a point emphasised by both Trivago and KAYAK reviewers. Second, the hotel’s cleanliness receives strong marks, with daily room service keeping the compact spaces tidy. Third, the unbeatable proximity to Ueno’s transport hub, shopping streets like Ameyoko, and cultural spots such as Ueno Zoo and the national museums makes it a genuine “base camp” for sightseers.
Common Complaints
The most consistent criticism – noted in KAYAK’s summary and echoed in individual reviews – is the small room size. Standard semi-double rooms measure about 12 square metres (129 square feet), which is typical for Tokyo’s budget hotel sector but can feel tight for travellers accustomed to more space. Noise from nearby streets is occasionally mentioned, though the 24‑hour front desk helps mitigate check‑in concerns.
Ueno touganeya hotel price
Room Types and Pricing
The hotel offers five room configurations: Single, Double, Bunk bed, Twin (sleeping 2–3), and Family (sleeping 3–5). According to KAYAK, base rates start around €40 per night, placing the property firmly in budget territory. Momondo reports an average of about $93 per night, with occasional dips below $60. TripAdvisor gives a wider bracket of roughly $73–$201, reflecting seasonal fluctuations and room type differences.
Pricing band: Budget-friendly. You can reliably find a room for under $100 per night, which is competitive for the immediate Ueno area.
Price Comparison Across Platforms
When cross‑shopping, note that KAYAK often lists the lowest starting prices (mid‑$40s), while Momondo and TripAdvisor averages hover around $90–$95. Booking directly on the official site may not always match the best meta‑search rates, but it can offer package deals. Always compare final taxes and fees; the base room price is rarely the out‑the‑door figure.
Ueno touganeya hotel check out time
Standard Check-Out Policy
Jalan.net and KAYAK both state that check‑out is before 11:00 AM, with check‑in from 15:00. The official website does not publish a standard check‑out time on its top‑level pages, so relying on the booking‑platform data is the safest bet. Late check‑out may be available upon request at the 24‑hour front desk.
Express Check-Out and 24-Hour Front Desk
The hotel offers express check‑out, listed among its amenities on KAYAK. Combined with the 24‑hour front desk, this allows you to settle your bill and drop off the key at any hour – a practical feature for early‑morning departures or late‑night arrivals. Guests appreciate that the front desk staff speak English and can store luggage after check‑out.
Ueno touganeya hotel address
Nearest Train Station
The hotel is located at 3‑17‑5 Higashi‑Ueno, Taito‑ku, Tokyo 110‑0015. Its most cited asset is the 2‑minute walk from the Asakusa exit of JR Ueno Station, confirmed by Truly Tokyo. Even closer – about 30 seconds – is Gate #2 of the Tokyo Metro Hibiya and Ginza lines, per Jalan.net. This makes the property a strong choice for guests arriving on the Shinkansen or the Narita Express.
On-Site Restaurant and Amenities
A Japanese restaurant operates within the hotel, serving meals that received favourable mentions on KAYAK. Other amenities include a business centre with two free‑use computers, massage services, a lobby microwave, and free parking (advance reservation required – a rare find in central Tokyo, according to Jalan.net). All rooms come with a private bathroom, bidet toilet, refrigerator, TV, air conditioning, and free wired/Wi‑Fi internet.
Nearby Hotel Alternatives
While Ueno Touganeya Hotel stands out for its location‑to‑price ratio, several other hotels cluster along the same street. HOTEL Guest1 Uenoekimae and Mitsui Garden Hotel are both within a minute’s walk. For travellers open to a slightly different neighbourhood, the similarly budget‑focused Hotel Keihan Tsukiji Ginza Grande offers another well‑reviewed Tokyo option near Ginza’s subway network.
Pros & Cons
- Pros
- Exceptional location – 2 min walk to JR Ueno + 30 sec to metro
- Friendly, English‑speaking staff
- Daily room service and clean rooms
- Express check‑out and 24‑hour front desk
- Free Wi‑Fi in all rooms
- On‑site Japanese restaurant
- Free parking (reservation required)
- Cons
- Small rooms (~12 m² semi‑double)
- Minimal lobby and common areas
- No on‑site gym or pool
- Some noise from nearby streets
Our Pick: Who Should Book Ueno Touganeya Hotel?
For budget‑conscious travellers, solo visitors, and families who prioritise unbeatable access to Ueno’s transport and sightseeing over spacious rooms, the Ueno Touganeya Hotel delivers strong value. The combination of a 2‑minute station walk, genuinely helpful staff, and a price point that often stays under $100 a night makes it a smart practical choice. Those who need more elbow room or prefer a full‑service hotel should look at the larger properties on the same street – but for a clean, well‑run base with character, this family‑run hotel earns its solid reputation.
If you’re also planning a multi‑city trip, our first‑timer’s guide to Hong Kong hotels offers similar money‑saving strategies in another Asian hub.
Ueno Touganeya Hotel – Room & Amenity Specifications
| Room Type | Size (approx.) | Bed Configuration | Max Occupancy |
|---|---|---|---|
| Semi‑Double (Single) | 12.0 m² (129 sq ft) | 1 semi‑double bed (125 cm × 200 cm) | 1 |
| Double | Not listed | 1 double bed | 2 |
| Bunk | Not listed | Bunk bed set | 2 |
| Twin | Not listed | 2 single beds | 2–3 (with extra futon) |
| Family | Not listed | Mix of beds/futons | 3–5 |
All rooms: private bath/toilet, bidet, refrigerator, TV, air conditioning, free Wi‑Fi and LAN. Official source: tougane-h.com.
Does Ueno Touganeya Hotel offer massage services?
Yes. Massage services are listed among the hotel’s amenities on KAYAK. Availability and pricing should be confirmed at the front desk.
Are bunk bed rooms available at Ueno Touganeya Hotel?
Yes. The official room chart on the hotel’s website lists a Bunk room type, suitable for two guests.
Does Ueno Touganeya Hotel have a business centre?
Yes. According to KAYAK, the hotel provides a business centre, and Jalan.net adds that two free‑use computers are available in the lobby.
Does the hotel have a 24‑hour front desk?
Yes. Both KAYAK and Jalan.net confirm the front desk is staffed 24 hours, enabling late check‑ins and early check‑outs.
Is free Wi‑Fi available at Ueno Touganeya Hotel?
Yes. Free Wi‑Fi and LAN cable internet are provided in all rooms, as stated on the official website and echoed by Jalan.net.
Sources Cited
- Ueno Touganeya Hotel – Official Site
- Jalan.net – Ueno Touganeya Hotel
- KAYAK – Ueno Touganeya Hotel
- TripAdvisor – Ueno Touganeya Hotel
- Trip.com – Ueno Touganeya Hotel
- Momondo – Ueno Touganeya Hotel
- Trivago – Ueno Touganeya Hotel
- Truly Tokyo – Ueno Touganeya Hotel
tripadvisor.com, agoda.com, nohgahotel.com, tougane-h.com