Hotel Cappuccino Palma sits on Plaza de Corte in the Old Town of Palma de Mallorca, a five‑star boutique property designed by Parisian interior architect Jacques Grange. Hotel Cappuccino Palma official site calls it a “five‑star oasis” with a year‑round rooftop pool. This article reviews the hotel’s boutique credentials — ownership, amenities, design — and answers the questions travellers most often ask about boutique hotels in general.

Last checked: 2026-05-17

Location: Plaza de Corte, Old Town of Palma de Mallorca · Style: Art deco restoration with Balearic spirit · Pool: Year-round open-air rooftop swimming pool with city views · Award: Leading global five-star luxury hotel (Tripadvisor)

How we researched this

Last checked: 2026-05-17.

Sources reviewed: official property website, Tripadvisor listing and guest reviews, Hotels.com listing, Expedia listing (Seoul property), abcMallorca editorial profile, Vila Nova Suites & Spa comparison page, A Hotel Life review (Seoul), Perfect Daily Grind coffee‑culture article.

We did not visit the property in person, interview staff, or independently verify prices or booking processes.

Snapshot: Hotel Cappuccino Palma at a glance

1 Location & setting
  • Plaza de Corte, Old Town of Palma de Mallorca (Official site)
2 Design & style
  • Art‑deco restoration by Jacques Grange (Official site)
3 Pool amenity
  • Year‑round open‑air rooftop swimming pool with city views (Tripadvisor)
4 Room count
  • 32 uniquely decorated suites and bedrooms (Tripadvisor)
Key facts about Hotel Cappuccino Palma
AttributeDetail
LocationPlaza de Corte, Old Town of Palma de Mallorca
StyleArt‑deco restoration with Balearic spirit
PoolYear‑round open‑air rooftop swimming pool with city views
AwardLeading global five‑star luxury hotel (Tripadvisor)
Single‑entity specification: Hotel Cappuccino Palma
ParameterValueSource
Official nameHotel Cappuccino PalmaOfficial site
AddressPlaza de Corte, 07001 Palma, SpainOfficial site
Hotel classFive‑star luxuryOfficial site
DesignerJacques GrangeOfficial site
Number of rooms32 suites and bedroomsTripadvisor
PoolYear‑round open‑air rooftop poolOfficial site
Other amenitiesCinema room, wellness zone, gym, heated jacuzzi pool, terraceTripadvisor
Ownership groupGrupo Cappuccino (founded by Gabriel Escarrer)Multiple sources
Distance to nearest beach clubApproximately 1 km (within walking distance)abcMallorca

Hotel classification: Five-star luxury designation as a leading global hotel.

Brand origin: First boutique hotel opened by Grupo Cappuccino in Palma.

What does it mean if a hotel is a boutique hotel?

Boutique hotels are typically smaller, independently owned properties that emphasise personalised service and distinctive design over uniform brand standards. Hotel Cappuccino Palma fits this definition: 32 rooms, each uniquely decorated, and a strong design identity by Jacques Grange. Unlike large chain hotels, boutique properties often deliver luxury at a more accessible price point because they have lower overheads and focus on creating a curated experience.

Key differences between boutique and standard hotels

  • Room count: Boutique hotels usually have fewer than 100 rooms; Hotel Cappuccino Palma has 32.
  • Design personality: Each suite is individually styled, as confirmed by multiple guest reviews.
  • Service model: Higher staff‑to‑guest ratios; a YouTube review notes the private cinema as a “notable luxury feature”. YouTube review (tier‑3)
Why this matters: The boutique label signals a more intimate stay, but travellers should verify what “boutique” actually means for a given property — not all small hotels offer the same level of design or service.

Who is the owner of Hotel Cappuccino?

Hotel Cappuccino Palma is owned by Grupo Cappuccino, founded by Gabriel Escarrer. Escarrer is also the executive chairman of Meliá Hotels International, though Grupo Cappuccino operates as an independent boutique collection. The Palma property was the group’s first boutique hotel, opening as a flagship for the brand.

Gabriel Escarrer and Grupo Cappuccino

Escarrer’s vision for the brand combines Mallorcan hospitality with eclectic interior design. The official site describes the hotel as “conceived to offer you a luxury holiday like no other”, reflecting Escarrer’s aim to differentiate Cappuccino from standard luxury chains. A Vila Nova Suites & Spa comparison page notes that Hotel Cappuccino Palma “is not exclusively adults‑only”, a deliberate choice to welcome families. Vila Nova Suites & Spa (tier‑3)

“Showcasing the signature eclectic style of renowned Parisian designer, Jacques Grange, our five‑star oasis has been conceived to offer you a luxury holiday like no other.”

— Hotel Cappuccino Palma official copy

Does Hotel Cappuccino Palma have a pool?

Yes. The hotel’s official site states it has an “open‑air swimming pool available all year” on the rooftop, with city views over the Old Town. Tripadvisor’s listing also highlights a rooftop pool and terrace, along with a heated jacuzzi pool.Tripadvisor listing

Rooftop pool with city views

Guest reviews on Tripadvisor confirm the rooftop pool is accompanied by sun loungers and a terrace. One reviewer described “a plunge pool and sun loungers on the roof”, while another praised the “spectacular vistas over the old city”.Tripadvisor guest reviews

The catch: “Year‑round” means the pool is heated and usable in cooler months, but its size is modest — better for a refreshing dip than serious swimming.

Why are boutique hotels cheaper?

Boutique hotels are often more affordable than large luxury hotels because they have lower operating costs: fewer staff, smaller physical plants, and less reliance on sprawling amenities. They tend to prioritise experience over volume, which can mean better value for travellers who want personalised service without paying for ballrooms or multiple restaurants.

Affordable luxury explained

Hotel Cappuccino Palma illustrates this balance. It offers a five‑star designation, yet its 32‑room scale keeps overheads contained. Reviewers on Hotels.com gave it a 10/10 exceptional rating in mid‑2025, suggesting guests perceive good value. Hotels.com review snippet However, “cheaper” is relative. A Vila Nova Suites comparison page positions Cappuccino as “urban and vibrant”, not budget‑oriented; pricing is still in the luxury tier.

Location and getting there

Hotel Cappuccino Palma is centrally located on Plaza de Corte in the Old Town, a short walk from Palma Cathedral, the Royal Palace of La Almudaina, and the lively streets of the historic district. The nearest airport is Palma de Mallorca Airport (PMI), about 10 km away — a 15‑minute taxi ride. The hotel’s central position means most attractions are within walking distance. abcMallorca describes the property as “romantic five‑star luxury stay with sea views and proximity to beaches and urban beach clubs”. abcMallorca

Alternatives in the set

If Hotel Cappuccino Palma doesn’t suit, the same group operates Hotel Cappuccino Seoul, near Gangnam Finance Center in South Korea. Expedia rates the Seoul property 8.4/10 and notes soundproofed rooms, a rooftop terrace, and an on‑site restaurant. Expedia Seoul listing The Seoul property is positioned as a city business hotel with eco‑friendly features, including recycled‑material dog beds. A Hotel Life review Within Palma, other boutique options include Vila Nova Suites & Spa, which markets itself as an adults‑only calm retreat — a contrast to Cappuccino’s vibrant Old Town atmosphere.

Our pick: Hotel Cappuccino Palma

For travellers seeking a design‑focused, centrally located boutique stay in Mallorca, Hotel Cappuccino Palma offers a compelling package: rooftop pool, wellness zone, cinema, and personalised service in a 32‑room setting. The official site’s emphasis on eclectic style and the unanimous guest praise for staff professionalism make it a strong choice for luxury travellers, couples, and culture seekers. We recommend it over the Seoul property for a leisure‑oriented Mediterranean trip.

Related reading: Baccarat Hotel New York Review: Luxurious Midtown Crystal Stay · Minos Beach Art Hotel Review: Design Retreat on Crete

Frequently asked questions

What is the 10/5 rule in hotels?

The 10/5 rule is a service standard used in luxury hotels: when a staff member is within 10 feet of a guest, they make eye contact and smile; within 5 feet, they offer a verbal greeting. It is not specific to Hotel Cappuccino Palma.

Is a boutique hotel more expensive than a standard hotel?

Not necessarily. Boutique hotels can be more affordable because they have lower overheads, but many boutique properties in prime locations — including Hotel Cappuccino Palma — command luxury pricing due to design and service quality.

What is the difference between a hotel and a boutique hotel?

A boutique hotel is typically smaller (under 100 rooms), independently owned, and design‑focused, while a standard hotel may be part of a chain with uniform branding and larger capacity. Hotel Cappuccino Palma’s 32 uniquely decorated suites exemplify the boutique approach.

Where is Hotel Cappuccino located?

It is located on Plaza de Corte in the Old Town of Palma de Mallorca, Spain, within walking distance of the cathedral and major attractions.

Does Hotel Cappuccino have other properties besides Palma?

Yes. Grupo Cappuccino operates Hotel Cappuccino Seoul in South Korea, which is near Gangnam Finance Center and offers a different urban‑business profile.

What is the history of Hotel Cappuccino?

Hotel Cappuccino Palma was the first boutique hotel opened by Grupo Cappuccino. It was conceived as a design‑led property in Palma’s Old Town. An exact opening date is not provided in research sources.

Who is Gabriel Escarrer and how is he connected to the hotel?

Gabriel Escarrer is the founder of Grupo Cappuccino and executive chairman of Meliá Hotels International. He established the Cappuccino brand as an independent boutique collection, with Hotel Cappuccino Palma as the flagship.

The bottom line: Gabriel Escarrer is the founder of Grupo Cappuccino and executive chairman of Meliá Hotels International. He established the Cappuccino brand as an independent boutique collection, with Hotel Cappuccino Palma as the flagship.

Sources cited

  • Hotel Cappuccino Palma official site
  • Tripadvisor hotel listing
  • Tripadvisor guest reviews
  • Hotels.com Palma listing
  • Expedia Seoul listing
  • abcMallorca editorial profile
  • Vila Nova Suites & Spa comparison page
  • A Hotel Life review (Seoul)
  • Perfect Daily Grind (cappuccino culture)
  • YouTube review of Palma