Albany, New York, is home to three Hilton Garden Inn hotels, each positioned to serve a different purpose: downtown commerce, medical center visits, and university life. This guide compares the downtown, Medical Center, and SUNY Area properties using verified guest reviews, official amenity listings, and location analysis, based on publicly available sources. The Medical Center property, for example, holds a 4.3 out of 5 rating on TripAdvisor and is ranked #6 among Albany hotels.
Last checked: 2026-07-04
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Medical Center Amenities: Indoor pool, fitness centre, restaurant, bar, room service, free Wi-Fi, tea/coffee maker (per Kayak). · SUNY Area Amenities: Free Wi-Fi, on-site restaurant, remodeled in 2025, near University at Albany and Crossgates Mall (per Expedia). · Downtown Property Amenities: On-site dining, complimentary WiFi, ergonomic work desks (per Hilton.com). · Common Features: All three Albany NY properties offer free WiFi and on-site restaurant/bar.
How we researched this
Last checked: 2026-07-04.
Sources reviewed: official Hilton website, Expedia, Kayak, TripAdvisor, Booking.com, Travelocity, Discover Albany, New York By Rail.
No on-site inspection, no staff interview, no independent price verification was conducted.
- Number of Albany, NY properties: 3 Hilton Garden Inn hotels serve the Albany area: downtown, Medical Center, and SUNY Area.
- Most recent renovation: The SUNY Area property was remodeled in 2025, making it the newest of the three.
- Indoor pool availability: Only the Medical Center property features an indoor pool, based on a Kayak listing.
- Proximity to shopping: The SUNY Area property is located close to Crossgates Mall, according to Expedia.
Quick facts: Hilton Garden Inn Albany properties
- Indoor pool, fitness centre, restaurant, bar, room service, free Wi‑Fi, tea/coffee maker (Kayak)
- Free Wi‑Fi, on‑site restaurant, remodeled in 2025, near University at Albany and Crossgates Mall (Expedia)
- On‑site dining, complimentary WiFi, ergonomic work desks (per Hilton official site)
- All three Albany NY properties offer free WiFi and an on‑site restaurant/bar (per Hilton official site)
| Category | Details |
|---|---|
| Medical Center guest rating (TripAdvisor) | 4.3/5, ranking #6 of 39 Albany hotels |
| SUNY Area guest rating (Expedia) | 8.4/10 “Very Good” |
| SUNY Area guest rating (Kayak) | 8.3/10 from 904 verified ratings |
| Medical Center check‑in / check‑out | 15:00 / 12:00 (Booking.com) |
| Medical Center room features | Refrigerator, microwave, Keurig coffee maker, LCD HDTV |
| SUNY Area renovation year | 2025 |
| Indoor pool availability | Medical Center only |
| Parking | Free at Airport property; SUNY and Medical Center parking details vary |
| Common amenities | Free WiFi, on‑site restaurant, fitness centre |
Comparing the three Albany properties
| Property | Location & proximity | Key amenities | On‑site dining | Price range (per night, qualitative) | Renovation year |
|---|---|---|---|---|---|
| Hilton Garden Inn Albany (Downtown) | 60 Greenway, Albany, NY 12205 – downtown business district | Ergonomic desks, free WiFi, on‑site restaurant | Garden Grille & Bar | Moderate to premium | Not recent |
| Hilton Garden Inn Albany Medical Center | 62 New Scotland Ave., Albany, NY 12208 – adjacent to Albany Medical Center | Indoor pool, fitness centre, room service, Keurig | On‑site restaurant & bar | Moderate to premium | Not recent |
| Hilton Garden Inn Albany/SUNY Area | 1389 Washington Ave., Albany, NY 12206 – near University at Albany & Crossgates Mall | Free WiFi, on‑site restaurant, remodeled 2025 | On‑site restaurant | Moderate | 2025 |
Hilton Garden Inn Albany phone number
The most accurate and current phone numbers for each property are available through the official Hilton website. Direct property numbers vary, so we recommend visiting the individual hotel pages for contact details:
- Downtown property: Hilton.com page
- Medical Center: Discover Albany listing
- SUNY Area: Expedia listing
The bottom line: Hilton’s central reservations system can also connect you, but calling the property directly often yields faster answers about specific room requests.
hilton garden inn albany ny address
Here are the verified street addresses for the three Hilton Garden Inn properties in Albany, New York:
- Downtown: 60 Greenway, Albany, NY 12205 (per Hilton official site)
- Medical Center: 62 New Scotland Ave., Albany, NY 12208 (per Discover Albany)
- SUNY Area: 1389 Washington Ave., Albany, NY 12206 (per Expedia)
Hilton garden inn albany reviews
Guest feedback across multiple platforms reveals consistent patterns. The Medical Center property earns a TripAdvisor score of 4.3/5, with particularly high marks for cleanliness (4.6) and sleep quality (4.4). One frequent guest mentioned receiving an upgrade to a presidential suite, praising the friendly staff. The SUNY Area property holds an Expedia rating of 8.4/10 (“Very Good”), with reviewers emphasizing clean, comfortable rooms and helpful staff. On Kayak, it scores 8.3/10 from 904 ratings, with praise for location and professionalism.
Common positive themes across all three properties include cleanliness, friendly service, and convenient locations. Recurring minor complaints involve noise from air conditioning units or adjacent rooms at the Medical Center location, and occasional parking challenges at the SUNY Area property. Downtown reviews are scarcer but generally positive about the business‑friendly amenities.
“The hotel staff was very friendly and the property overall looks good. As a frequent visitor, I was upgraded to a presidential suite.”
– TripAdvisor reviewer, Hilton Garden Inn Albany Medical Center
Hilton garden inn albany menu
All three Albany Hilton Garden Inn properties feature an on‑site restaurant, typically the brand’s Garden Grille & Bar. While menus can vary slightly, the standard offering includes made‑to‑order breakfast options, lunch and dinner classics such as burgers, salads, and grilled entrees, plus a bar with beer, wine, and cocktails. Hilton’s official site for the Albany Airport property confirms breakfast and dinner service, and the same brand standard applies to the other two locations. Breakfast is generally rated as acceptable (the Medical Center scores 7.4/10 on Booking.com). For specific menu items, check the in‑room dining menu or contact the front desk.
The catch: Because the SUNY Area property underwent a full renovation in 2025, its restaurant may feature updated decor and potentially an improved menu compared to the older downtown and Medical Center locations.
Pros and cons by property
Downtown property
- + Walkable to government buildings and corporate offices
- + Ergonomic work desks in rooms
- – No indoor pool
- – Older building finishes
Medical Center
- + Indoor pool
- + Microwaves and refrigerators in every room
- + High cleanliness rating (4.6/5)
- – Potential noise from HVAC
- – Breakfast rated only 7.4/10
SUNY Area
- + Newly renovated (2025)
- + Close to Crossgates Mall
- + Strong value ratings
- – Parking can be tight
Best for different traveller types
- Medical visitors and patients’ families: The Medical Center property is adjacent to Albany Medical Center and offers an indoor pool and full room amenities for extended stays.
- University of Albany students, parents, and faculty: The SUNY Area location sits near the university and Crossgates Mall, with a 2025 renovation.
- Business travelers attending downtown meetings: The downtown property provides ergonomic work desks and easy access to the Empire State Plaza and State Capitol.
- Leisure travelers seeking convenience: Choose the SUNY Area for shopping access or the Medical Center for pool and comfort; downtown offers walkability to historic sites.
Pricing overview
All three properties fall in the mid‑to‑upper range for Albany hotels. Based on typical OTA rates, the SUNY Area tends to be slightly more affordable due to its suburban location. The Medical Center and downtown properties command a premium, especially during peak hospital and legislative seasons. For exact nightly rates, check Kayak or Expedia for current pricing.
Location and getting there
All three properties are within 15 minutes of Albany International Airport. The Medical Center (62 New Scotland Ave.) is downtown, a 5‑minute drive from the State Capitol. The SUNY Area (1389 Washington Ave.) is west on Washington Avenue, near the University at Albany and Crossgates Mall. The downtown property (60 Greenway) sits in the central business district. Rental cars and ride‑shares are readily available; the Airport property offers a free shuttle, but the other two do not mention shuttle service in their official listings.
Our pick
For most travellers, the Hilton Garden Inn Albany Medical Center offers the best balance of amenities and location. It has the highest TripAdvisor ranking (#6 in Albany), an indoor pool, and rooms with microwaves and refrigerators. If you are visiting the university, the SUNY Area property is the obvious choice due to its recent renovation and proximity to campus. Business travellers will appreciate the downtown property’s focus on workspaces.
Frequently asked questions
What are the check‑in and check‑out times?
At the Medical Center property, check‑in is 15:00 and check‑out is 12:00 (Booking.com). The other properties follow Hilton’s standard 15:00/12:00 policy.
Is there a shuttle to Albany International Airport?
Only the Hilton Garden Inn Albany Airport provides a free airport shuttle. The Medical Center, SUNY Area, and downtown properties do not list shuttle service.
Are there any Hilton Garden Inn Albany properties with indoor pools?
Yes, the Medical Center property features an indoor pool (Kayak). None of the other two Albany properties have an indoor pool.
Is parking free at Hilton Garden Inn Albany?
The Hilton Garden Inn Albany Airport offers complimentary on‑site parking. The Medical Center and downtown properties do not advertise free parking in our source materials.
Does Hilton Garden Inn Albany allow pets?
The Hilton Garden Inn Albany Airport lists itself as pet‑friendly per Hilton.com. Pet policies for the Medical Center and SUNY Area properties are not covered in this review.